Please review the following message returned by the help desk:
You have no license for using PerlDesk! DBI->connect(eSupport:localhost:4200) failed: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) at lib/PerlDesk/App.pm line 766
Compilation failed in require at lib/PerlDesk/App/License.pm line 3.
BEGIN failed--compilation aborted at lib/PerlDesk/App/License.pm line 3.
Compilation failed in require at lib/PerlDesk/App.pm line 17.
Compilation failed in require at (eval 1) line 3.
...propagated at /usr/lib/perl5/5.6.0/base.pm line 62.
BEGIN failed--compilation aborted at lib/PerlDesk/App/KB.pm line 4.
Compilation failed in require at /usr/local/etc/httpd/htdocs/r2esupport/kb.cgi line 25.
You may go back and try to correct the problem, or report the problem to the webmaster